Episode 304 | Nate Walkingshaw - Human-Centered

Guest:

Nate Walkingshaw

@nwalkingshaw

Nate Walkingshaw talks with Dave Rael about user experience, leadership, perspectives, types of users, Pluralsight, and hard lessons

Nate Walkingshaw started his first company in 2004 where he revolutionized medical evacuation with Paraslyde, later acquired by Stryker Medical. In 2011, Nate left Stryker to build Brightface, a product development company that focused on mobile and web applications including Cycleface which was acquired by Strava, the #1 fitness app for endurance athletes. Nate then became the Chief of Research and Innovation at Tanner Labs, where he built O.C. Tanner’s first human-centered product development team. In January 2015 Nate was named the Chief Product Officer for Pluralsight, the largest providers of online technology learning, where he built a user experinece centered product team, and in February 2016 Nate’s role expanded to Chief Experience Office to also oversee Development, Content, and Product Marketing. He is also the co-author of Product Leadership: How Top Product Leaders Launch Great Products and Build Successful Teams (O’Reilly 2017).

Chapters: 2:19 - Dave introduces the show and Nate Walkingshaw6:19 - Nate's appreciation for user experience and collaborative problem solving13:12 - Nate on the value of diversity18:02 - How Nate connected with Pluralsight23:29 - User experience at Pluralsight30:58 - Advice for balancing the needs of different types of users and turning applications into products36:35 - Nate's story of failure - "building a solution for me, not for we"43:16 - Nate's book recommendations46:13 - Nate's top 3 tips for delivering more value49:17 - Keeping up with Nate

Resources: Pluralsight The Cucumber Book: Behaviour-Driven Development for Testers and Developers - Matt Wynne Matt Wynne on Developer On Fire Matt Wynne on Developer On Fire on Developer On Fire The Parity Pledge The World Is Flat 3.0: A Brief History of the Twenty-first Century - Thomas L. Friedman A LEGO Brickumentary Lego Minifig Aaron Skonnard Martha Stewart Domain-Driven Design: Tackling Complexity in the Heart of Software - Eric Evans Eric Evans on Developer On Fire The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change - Stephen R. Covey Arrival Directed Discovery Agile Died While You Were Doing Your Standup - Nate Walkingshaw

Nate's book recommendation: Product Leadership: How Top Product Managers Launch Awesome Products and Build Successful Teams - Richard Banfield User Story Mapping: Discover the Whole Story, Build the Right Product - Jeff Patton Hooked: How to Build Habit-Forming Products - Nir Eyal Patrick Lencioni

Nate's top 3 tips for delivering more value: Want to care enough to listen to another person Seek context with intention Co-create a solution and move forward