139 - Know your Team, Or Else

Most entrepreneurs avoid trying to understand what is going on in their team’s lives. It seems easier if we just don't get involved and the less we know the better. After all if we find out something is going on, won't they want us to help? Expect special treatment?

If we don't know what is going on in our teams lives, we are constantly exposed. I have always understood every executive I have had on a personal basis. And someone has understood where everyone in my organization is on a personal basis.

This way when someone had something going on, we were aware of it. We could plan around it. Sit down with them them and help them with perspectives. And make sure that they didn't miss in a way that effected our clients.