The Chief Customer Officer Human Duct Tape Show
Business:Management
How to Create Power Moments That Rise Above The Rest with Dan Heath
"Our customers' lives and our lives are made up of moments," says Dan Heath, co-author of The Power of Moments: Why Certain Experiences Have Extraordinary Impact in today's episode. Do you think about how you can create remarkable moments for your customers? Dan and I talk about what a power moment is, the recipe for creating one, and how these experiences affect us in our personal and business lives. Get more information and show notes at customerbliss.com/cb91.
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