What Great Bosses Know about Closing the Loop

Want a quick way to build credibility as a boss? Start paying close attention to the art of "closure." That is -- make a commitment to minimizing the time you leave people waiting for information. Great bosses think of this in terms of successful transactions -- and even when they can't give an immediate answer, they tell people WHEN they can expect one. In today's podcast, the Poynter Institute's leadership and management expert Jill Geisler looks at how closure builds trust, reduces fear and misunderstandings -- and even improves meetings. This podcast accompanies Jill's "Great Bosses" column on Poynter.org. Here's the link: http://bit.ly/c2IbI0 And you can see all of her columns for managers, organized by topic, at: http://www.poynter.org/whatgreatbossesknow