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Oh Crap: The Crisis Management Podcast

Oh Crap: The Crisis Management Podcast

Business:Management

Inside Cheerios’s Gluten Free Fiasco - Part 1

Inside Cheerios’s Gluten Free Fiasco - Part 1

2015-10-07
Download Right click and do "save link as"

Confused about the recall? Meredith & Frank explain what went wrong and why it matters – from quality control, customer service, medical, and personal perspectives. That includes the personal cost: Meredith’s daughter was sickened by the tainted cereal.
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More Episodes

Episode 10 - Behind the Crisis
2014-07-16
Episode 9 - Free Crisis Management Tools: Table Top Exercises
2013-09-23
Episode 8 - The Dumbest Thing Young Professionals Do
2013-09-06
Episode 7 - Why Do People Lie So Much?
2013-09-06
Episode 6 - Real Crisis in the News: Why Information Leaks to the Press
2013-08-30
Episode 5 - Five Ways People Hide Bad News
2013-08-30
Episode 4 - Real Crisis in History (or, Ben Franklin was a Jerk)
2013-08-30
Episode 3 - How Spin Hurts You and Loses You Money
2013-08-22
Episode 2 - Sneaky Spin & Why You Do It
2013-08-22
Episode 1 Spin: You're a Spin Doctor. Yes. You.
2013-08-22
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