Business:Management
Is your business model based around great customer service? If so, do you measure how good your service is, and whether it is improving? If not, then Net Promoter Score might be the tool that makes all the difference to your business. We chat with Dominic Monkhouse, who has used net promoter score to transform […]
The post #73 Net Promoter Score with Dominic Monkhouse appeared first on The Next 100 Days.
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