Business:Management
#45 Customer Retention and Maximising Referrals with Shaun Buck
2016-11-18
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Shaun Buck – Customer Retention and Maximising Referrals Shaun Buck is the founder of Newsletter Pro, based in Boise, Idaho. A 5% needle move in customer retention is equal to an 80% increase in profits. Everyone is so focused on growth via new clients. But they rarely focus on the costs of acquisition. It is one […]
The post #45 Customer Retention and Maximising Referrals with Shaun Buck appeared first on The Next 100 Days.
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