352 - Was There A Problem?

How often do you find yourself saying "it's not a problem?”. Language patterns have a tremendous effect on communication. When someone thanks you for something try saying "it's my pleasure" instead of "it's not a problem".  This small shift from dismissive language to inclusive language has helped me so much in coaching, with my team, and with my business. Give it a try and see for yourself how the positive energy grows. 

 

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