Download - Sabrina Gordon on growing customer support in a product-first company

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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Technology

Sabrina Gordon on growing customer support in a product-first company

2018-11-08

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When products change rapidly to keep up with an evolving market, how can customer support teams keep up? At the Inside Intercom World Tour last year, Intercom's Customer Support Manager Sabrina Gordon shared best practices for keeping customers happy -- even when you have to say no to their feature requests.