Download - Diego Piacentini (Amazon) - Customer Focus Builds Global Growth

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Diego Piacentini (Amazon) - Customer Focus Builds Global Growth

2010-11-03

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Diego Piacentini, Senior VP of International Retail for Amazon, discusses the company's growth-centered business model, its global presence, and the strides it takes to sustain a successful customer experience. Piacentini also describes Amazon's innovative approaches to operations, mergers and acquisitions, and labor practices.