You love your top performers, but are you being held hostage by them to the point where they are causing more damage than they’re worth? The holy grail for leadership is to develop a team of self-motivated, highly accountable, top performers. But if you ask any manager if they’ve ever had to deal with an underperfrormer, the majority of the time you would hear, “Of course I have.” The question is, how does a manager assess who an underperformer is, and who is not? Discover how to effectively identify an underperformer, even the ones who may be your top salespeople.
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