Dr Catriona Wallace on life as the Founder and CEO of an ASX-listed company, why she taught herself to be extraverted, and her unconventional approach to parenting.
My guest today is Dr Catriona Wallace, who is the Founder and CEO of high-profile FinTech and ASX Listed company Flamingo. Flamingo provides a Cognitive Virtual Assistant (Artificial Intelligence) called ‘ROSIE’ that helps Financial Services companies across the world improve online sales conversion rates and the better servicing of customers.
Based between NYC and Sydney, Dr Catriona Wallace is one of the world’s most cited experts on the Future of Customer Experience, Artificial Intelligence and Bot Strategy.
Catriona was recently named one of the AFR’s 100 Women of Influence and topped the Business and Entrepreneur category. Catriona also happens to be one of my most influential mentors and a really good friend.
We cover so much ground in this interview, including:
The difference between being a CEO of a private company versus a publicly listed company - and why it requires a completely different skill setHow Catriona became a "gun" salespersonCatriona’s secret to building rapport in sales meetingsHow she structures a typical one hour sales meetingHow to build credibility quicklyCatriona’s counterintuitive strategies for engaging prospectsHow to pack three week’s worth of clothes in a carry-on suitcaseCatriona’s secret for getting over jet lagWhy Catriona doesn’t believe in work-life balanceHow to build deep connections quickly when networkingAnd much more.
You can find Catriona at www.flamingo.ai, and also on Twitter and LinkedIn.
Visit amanthaimber.com/podcasts for full show notes from all episodes.
Get in touch at amantha@inventium.com.au
If you are looking for more tips to improve the way you work, I write a short monthly newsletter that contains three cool things that I have discovered that help me work better, which range from interesting research findings through to gadgets I am loving. You can sign up for that at http://howiwork.co
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