Business
Christoff Weihman, bestselling author and coordinator of the Excellerate Service 2016 conference, shares his secrets to 5-star service in the hospitality industry.
About our guestThroughout his career, Christoff Weihman has served in various capacities-as a server, bartender, wine sales rep, catering sales manager, event planner, and banquet service manager. He has worked for Wolfgang Puck in Hollywood; Darden Restaurants, as well as other establishments in St. Louis, Los Angeles, and at the Hyatt in Guam and Nikko Hotel in Saipan. He has spent many years in Sales & Business Development, as well, including in the automotive industry as well as Staffing and Recruiting.
Christoff believes that regardless of the type of restaurant or establishment, 5 Star Service should always be the goal.
He is a life-long learner, an avid reader, and passionate about personal development. He writes a weekly blog about Customer Service entitled Soupfly which has readers in 108 countries.
He is currently working on his 2nd and 3rd books. Christoff Co-Hosts a weekly online Blab show on 5 Star Customer Service.
Connect with Christoff
Twitter LinkedIn Facebook YouTube Christoff’s blog, Soupfly Christoff’s book Related Content: Customers That Stick® Post, 5 Principles for Great Restaurant Customer Service 360Connext® post, A Road Warrior’s Cry: Micro Matters in The Guest Experience Episode 065: Restaurant Customer Service Episode 110: Mike Ganino, Guest Experience ExpertSponsor message:
Take care of yourself and take care of your customers.
More Episodes
2022-11-29
2022-11-22
2022-11-15
2022-11-08
2022-11-01
2022-10-25
2022-10-11
2022-10-04
2022-09-20
2022-09-13
2022-09-06
2022-09-05
2022-04-19
2022-04-05
Get this podcast on your
phone, FREE
