078: 2016 Customer Service Resolutions

What will you do to make 2016 the best year yet for your customers?

New Year. New Customer Service Resolutions.

Adam and Jeannie discuss some of the resolutions they believe every organization should have to make 2016 better for all their customers through improved service and proactive experience design.

Destroy the silos! Make things easier! They sound so simple. Get some inspiration to improve your customer’s experience today and throughout the year.

Related Content Jeannie’s post, 5 Ways to Create a Better Customer Experience for 2016 Adam’s post, You Need Customer Service, No Matter How Good Your Experience Episode 050, 50 Pieces of Customer Service Advice

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Take care of yourself and take care of your customers.