TAS 331: Ask Scott Session #101 - Product Liability - Fix Negative Feedback - No Buy Box and Traffic

Scott is fired up and ready to deliver on this Friday’s Ask Scott Session! He has been traveling and had the opportunity to meet up with some TAS followers in Dallas, TX. Scott also had the fortune to learn from Tony Robbins! On this episode of The Amazing Seller, Scott shares some important insights and lessons he learned from both of those experiences as well as get to questions regarding liability insurance, fixing negative feedback, and dealing with no buy box options. This is the place for answers to YOUR questions, so sit down with a pen and paper and get ready!

Making a personal connection really matters

Making the personal connection really matters! A lot of people may write that off as a platitude or simplistic statement but that couldn’t be further from the truth. Relationships matter in life and business. If you don’t get that, you won’t find success. On this episode of The Amazing Seller, Scott describes how impactful it was to recently meet up with a group of TAS followers. He wants people like you to know that you have a HUGE influence on how he runs TAS and the services he provides. This isn’t just something Scott is passionate about, it’s applicable in business too! As you are building your business, consider how you can provide quality service and create raving fans - you’ll be better for it.

Lessons learned from Tony Robbins

While Scott was traveling he had the opportunity to hear from Tony Robbins. He walked away so pumped up from the lessons and insights he gathered that he wants to share them with his TAS crew! Here are three key lessons Scott walked away with:

Don’t fall in love with your project or product. Not every product will be a “Homerun.” Fall in love with your market/clients/customers. Learn about them and how you can serve them better. Become an expert. Focus. The power of clarity and commitment. If you can focus and commit to your goals, you can achieve whatever you want.

Scott also takes these lessons and shows how he has applied them to his life. He gives a great update on his progress with his personal fitness goals. Make sure to catch this episode of The Amazing Seller to hear more!

Do you need Liability Insurance?

Getting started with selling products on Amazon can be intimidating. Many people have a lot of questions and there are numerous unknown factors. One of the leading questions that comes up is what to do about insurance? On this episode of The Amazing Seller, Scott gets a question about how to determine if you need insurance as a Private Label seller and also whether you need it as a product reseller. Are you at risk? What do you need to do to cover yourself? Scott isn’t a lawyer but he is able to provide some helpful guidance to this question. Listen to this episode to find out what you need to do to make sure you aren’t putting yourself at unnecessary risk.

How do you overcome negative feedback?

How do you overcome negative feedback as an Amazon seller? Maybe you made an early mistake and you are trying to recover. One of the best ways to recover your standing is to engage in retail arbitrage. Go out there and find items that you can list and hopefully turn a profit and start getting some positive feedback on your account. You can also reach out to your customers and go the extra mile to make sure they are happy and satisfied. This isn’t unfixable, this is something you will be able to overcome. You just need to sit back, make a plan and put it in place. To hear Scott expand on these solutions and more, make sure to catch this episode of The Amazing Seller!

OUTLINE OF THIS EPISODE OF THE AMAZING SELLER [0:03] Scott’s introduction to this episode of the podcast! [7:30] Wisdom Scott learned from Tony Robbins. [16:10] Question #1: Do I need liability insurance as a product reseller? [23:15] Question #2: How can I recover from negative feedback? [28:15] Question #3: I’m not getting the traffic that I expected, is it because I don’t have a buy box? RESOURCES MENTIONED IN THIS EPISODE Tell Scott about your progress - HERE Ask Scott a question - HERE 1KFastTrack by The Amazing Seller T25 Workout Listen to episode 200 - HERE Listen to episode 207 - HERE Listen to Scott’s story - HERE Listen to Scott’s episode on Liability Insurance - HERE Listen to Scott’s intervew with Jeff Cohen - HERE Build List Workshop BOOK: The Compound Effect Tony Robbins