Episode 48: Providing High Quality Concierge Pool Service with Rich Gallo of Pure Swim

In this episode we sit down with Pure Swim founder and CEO Rich Gallo. Pure Swim is a high end maintenance and repair company based out of the San Fernando Valley California. Rich has taken his business to new heights and we discuss how you can do that as well. He has over 30 years experience in the industry, with a ton of certifications, and provides a unique way of looking at this business from a different perspective.

Rich believes when you lay the foundational and the ground work by getting educated, you can educate the customer, and provide a level of service that meets the customers needs. This allows you to not just make money, but become a legitimate profitable business. One that can not only provide you with a quality life, but your employees as well.

See You Out There Pool Chasers!

You can find Rich and Pure Swim at:

Website: http://bit.ly/PureSwimPWU

Facebook: http://bit.ly/PureSwimFBPWU

Instagram: http://bit.ly/PureSwimIGPWU

Houzz: http://bit.ly/PureSwimHouzz

You can find the books discussed below:

Outliers: http://bit.ly/OutliersPWU

Giving Tree: http://bit.ly/GivingTreePWU

Customers For Life: http://bit.ly/CustomersForLifePWU

You can follow Pool Chasers below:

Website: http://bit.ly/PCWebsitePWU

Instagram: http://bit.ly/PCInstagramPWU

Facebook: http://bit.ly/PCFacebookPWU

Facebook Group: http://bit.ly/PCFacebookGroupPWU

Twitter: http://bit.ly/PCTwitterPWU

YouTube: http://bit.ly/PCYouTubePWU

Patreon: http://bit.ly/PCPatreonPWU

This episode is brought to you by Jobber. Jobber is your business’s command center. We don’t even know how we did things before Jobber! The easy to use app powers your sales, operations, and customer service, all in one place. Go check them out at  http://bit.ly/JobberPWU to receive 20% off your first 6 months. IMPACT LIVE brings together the industry’s best minds and hungriest entrepreneurs. Immerse yourself in two full days of hands-on training, real life advice, and the tools you’ll need to transform your business and your life. To find out more go to http://bit.ly/ImpactLivePWU

Jandy is proud to support the podcast. With their recent "Quitting the Internet" policy that went into effect January 1st 2019, they're taking a firm stance to support our industry. We think this policy is a good step forward for our industry and are glad to see a company take a stand for the service guys and gals out there. If you haven't heard episode 31 yet, please go listen to it to find out more information or go to http://bit.ly/JandyBuiltStrongPWU

This episode is also brought to you by NPT Pool Products. NPT Design Centers are THE place to go for pool tile, pool finish, hardscapes, outdoor kitchens, and more! Pool Professionals, Builders, and Designers can send your customers to NPT for professional design assistance and product samples they can take home. You can go to http://bit.ly/NPTpoolPWU to find the nearest design center or showroom as well as a wealth of photographs to show your clients. You can also download a copy of the NPT Tile and Pool Finish catalogs. So, download the NPT Mobile App today to select products, save favorites, and email them directly to your pool builder, and be sure to follow @NPTpoolproducts on Instagram and Facebook for the latest photos and product information!

We are proud to have Genesis on board with our mission. GENESIS® was established in 1998 and joined by leaders wanting to lift our industry’s ability to design, engineer, construct and service watershapes that resonate with people’s minds and spirits. Since its humble, yet passionate beginnings, thousands of professionals have trusted GENESIS® faculty and courses. You can learn more by going to http://bit.ly/GenesisPoolPWU

Please take a moment to think about what this podcast means to you and how many hours of content that we have already produced for you, then contribute what you can afford. Please consider the upper tiers if you possible, but even the smallest contribution is extremely helpful in keeping this podcast alive. We will never take it for granted as your support means the world to us.

To support the podcast, click the link below:   http://bit.ly/PCPatreonPWU