Are you keeping your staff both productive and happy?

How do you maintain harmony among a staff that comprises different ages and responsibilities? What do you do if you realize you don’t want an in-house staff at all? In this episode, MDRT members discuss how they manage their teams and ensure their staff is best suited to the needs of the business (and vice-versa). You’ll hear from: Adam Blumberg, CLU, CFP Matthew Joseph Murphy, EPC Ana Sofia Rodriguez, MBA Episode breakdown: 0:28 – Giving everyone in the office a voice 2:12 – Standardizing the onboarding process 3:26 – Making changes quickly to suit younger team members 5:15 – Dealing with differences in generational communication styles 7:06 – Making the decision to outsource staff 9:50 – Communicating those changes to clients 14:27 – Required disclosure to clients about remote staff 16:49 – Further understanding about virtual assistants Listen to the monthly series, MDRT Presents: @mdrtpresents