16 | Coffee, Social Media, Working with Referrals, and Handling Payments: Listener Questions!

Do you bring your coffee inside? What do you do when someone tags you on social media? What happens when the doctor disagrees with you? And finally—when is the best moment in the visit to take payment? 

Annie and Leah respond to some truly great listener questions about things that only lactation consultants will relate to.

“We don't diagnose, we say what we see and explain what we're seeing.”

 

In this episode, we will cover:

• How not to be a jerk: Learn from Annie’s coffee mistakes
• Toilet paper and soap bars: Bring your own?
• Hashtag what do I do: Navigating social media fears
• Assessment dismissed: Supporting your clients when disagreement
• happens
• Before or after: When is the best time to take payment?

 

This episode is sponsored by Practice Better. The all-in-one practice management platform that helps Health & Wellness Professionals automate and streamline their workflow. Use code CLEARDESK20 for 20% off your first 4 months.

 

Links and Resources

• Elizabeth Brooks - Step Away From The Mini Consult
• Subscribe to the Deeper Dive Membership: https://learn.paperlesslactation.com/subscription/deeper-dive-membership
• Have an idea for a podcast episode or a Deeper Dive? Let us know! https://learn.paperlesslactation.com/form/collaborate

If you like what you heard today, please follow us on Facebook and Instagram and leave us a review on iTunes. 

 

About Us

Leah Jolly is a private practice IBCLC with Bay Area Breastfeeding in Houston, Texas.

Annie Frisbie is a private practice IBCLC serving Queens and Brooklyn in New York City and the creator of the Lactation Consultant Private Practice Toolkit.

Many thanks to Stephanie Granade for her production assistance, and to Silas Wade for creating our theme music.

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