S1.E8. Andy Sontag. Organizational Change Is Built by Combining Customer- Employee- and Branding Experience.
Experience can be a lifestyle. It has the potential to build a valuable futureproof business. Andy Sontag, the Experience Design program manager at Kaos Pilots in Denmark, talks about meaning, change by design and the inspiration from the arts.
Important Links:
"Art as experience" by John Dewey
"How Emotions Are Made: The Secret Life of the Brain" by Lisa Feldman Barrett
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