75: The Value of Cross-Training with Danielle Hayden

Have you thought about cross-training your team members? Cross-training involves building team members’ skills so that they can perform job functions outside of their usual duties. You’re not necessarily adding more to their plate but rather building your team’s skills so that when extra help is needed, they can step in and offer a helping hand.

Cross-training your team can help increase productivity in the workplace. Not to mention, it can even boost your workforce’s efficiency, flexibility and your bottom line! Nobody understands the true value of cross-training better than Danielle Hayden. Danielle is an MBA, CPA, a former corporate CFO and now CEO of Kickstart Accounting, Inc. Cross-training her team of bookkeepers and accountants has helped to streamline daily processes and tasks so that everyone on the team knows exactly what’s expected of them and how to meet and even exceed those expectations.

At the beginning of her career, Danielle found that her passion was not only for number crunching but also for helping creative entrepreneurs understand their finances so they can grow their businesses. In her free time, Danielle is enjoying the outdoors with her kids and checking out local wineries and breweries.

Listen in to discover how to introduce cross-training to your team and discover a few productivity tips along the way too!

In this episode, we discuss: 

How to structure your team in a way that helps them to deliver the level of service that you expect How to execute cross-training within your team Why you should document processes and create training resources to supplement your team’s cross-training efforts Join the BizChix Community

Connect With Danielle Hayden

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Books, Tools or Events Mentioned:

The Profit Planner (Use the coupon code BIZCHIX to get 15% off!) Listen to The BizChix Podcast Work with Us: One Day Mastermind GrowthChix Accelerator Program ProfitChix Mastermind CEOCHIX Mastermind Strategy Session Join the BizChix Community

This episode was first published at BizChix.com/syt-75. Listen to our sister podcast, BizChix, on your app or at bizchix.com. Join the BixChix Community here.