The Business of Fun: Charles Bruner

Today's episode is brought to you by Booking Protect. Visit them at www.bookingprotect.com and find out how you can give your guests world class customer service, a better buying path, and you can create a new stream of revenue for your organization. 

Come see me and Simon Mabb in Sydney at the Ticketing Professionals Conference of Australia on 14 and 15 of November. I'm giving the opening keynote on change and innovation. Simon will be leading you through a presentation on delivering world-class customer service. Get your tickets at www.ticketingprofessionals.com.au

My workshop, "Fans For Life: Creating and Keeping Modern Fans" is coming to Melbourne on 18 November. Come and learn about lifetime fan value, the sports marketing funnel, and a lot more. 

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My guest today is Charles Bruner from EventCube. 

We cover a lot of ground including Charles's experience with the Reds, hospitality, English footie, theatre, and now, ticketing systems. 

We talk marketing and sales, service and hospitality, entertainment, innovation and a lot more.