Episode 70: Relationships Between Pool Service & Pool Remodel Companies with Alan and Jeff Smith

Relationships between pool service companies and pool remodel companies can be touchy at times, especially if something goes wrong with a surface and fingers start to get pointed. This is why we asked Alan & Jeff Smith to come on the podcast and discuss how they handle the situation at Alan Smith Pool Plastering. They have always looked at the pool service companies as great companies to partner with and Alan even says “they built our business”. We discuss the strategies and systems they use to make sure that they are keeping a strong bond with the companies they work with.  

They have even put on a pool service appreciation day for the last 7 years. This day includes free breakfast and lunch, free educational seminars, drawings for prizes, and even a live plaster and hydro blast demonstration. It's a great way to learn and build a relationship with a great company. If you are in the Southern California area or feel like traveling there, we encourage you to check it out.      

You can register for your Pool Chasers Live Tour tickets below: 

Website: http://bit.ly/LiveTourPWU 

You can find the Pool Service Appreciation Day details below:   

Facebook: http://bit.ly/AppreciationDayPWU 

Eventbrite: http://bit.ly/AppreciationDayEventbritePWU 

You can find Alan Smith Pool Plastering below:   

Website: http://bit.ly/AlanSmithWebsitePWU 

Instagram: http://bit.ly/AlanSmithIGPWU 

Facebook: http://bit.ly/AlanSmithFBPWU 

Houzz:http://bit.ly/AlanSmithHouzzPWU 

You can find the book discussed below: 

Eat the Frog: http://bit.ly/EatTheFrogPWU 

You can follow Pool Chasers below:   

Website: http://bit.ly/PCWebsitePWU  

Instagram: http://bit.ly/PCInstagramPWU  

Facebook: http://bit.ly/PCFacebookPWU  

Facebook Group: http://bit.ly/PCFacebookGroupPWU  

Twitter: http://bit.ly/PCTwitterPWU  

YouTube: http://bit.ly/PCYouTubePWU  

Patreon: http://bit.ly/PCPatreonPWU  

Supporters: 

This episode is brought to you by Jobber. Jobber is your business’s command center. We don’t even know how we did things before Jobber! The easy to use app powers your sales, operations, and customer service, all in one place. Go check them out at  http://bit.ly/JobberPWU to receive 20% off your first 6 months.  

We want to thank Pentair for supporting the show. Pentair Master Service Program is a program designed to recognize dealers, service technicians and other pool professionals for completing desired training modules. It gives you the tools you can use to troubleshoot Pentair installations in the field and become a master of Pentair product knowledge. Be rewarded for educational activities designed to enhance your Pentair knowledge as you move through the certification levels. With three levels to work through, becoming a certified Pentair professional has never been easier. It’s training that rewards you AND your business. But the real value comes from building your confidence in the field to ensure the customer loyalty you need to keep your business growing. So to become a certified Pentair professional today visit: http://bit.ly/PentairPartnersPWU 

We also want to thank Ledge Lounger for their support. Since we started Pool Chasers, we've spoken with a lot of pool builders and designers. Something they have all mentioned is that having realistic, detailed 3D renderings to show their clients is a game-changer. Something that makes the rendering come to life is including products and accessories that your clients can purchase from you. Visit http://bit.ly/LedgeCADPWU and you can instantly download a 3D file for ANY product in their catalog. Everything from their signature chaise, to their new patio furniture, cabanas, games are all available to drop into your 3D designs. If you want to transform your 3D renderings, weather you use CAD, Pool Studio, Sketchup, or another platform, you can get the product files you need by clicking the link above. 

Please take a moment to think about what this podcast means to you and how many hours of content that we have already produced for you, then contribute what you can afford. Please consider the upper tiers if possible, but even the smallest contribution is extremely helpful in keeping this podcast alive. We will never take it for granted as your support means the world to us.     

To support the podcast, click the link below: http://bit.ly/PCPatreonPWU