Automotive Voice Design - Shyamala Prayaga, Ford Motor

Today on the show we welcome Shyamala Prayaga, the product owner for the Autonomous Digital Assistant at Ford Motor. In this episode, listeners will gain some insight into where voice tech is heading from the auto manufacturer’s point of view. 

Shyamala will share about her background in design and why she moved into the voice field, and then she outlines some of the major use cases for voice in the car and the current challenges with the implementation of voice. She discusses the factors to consider when designing for car voice assistants, introduces us to the idea of full-size remote-controlled cars that operate through teleoperation, and gives her take on integrating with parties versus developing your own assistant from scratch. 

Tuning into this episode, you will also learn more about biometric identification, data privacy and security, and much more. Shyamala has also launched a new book called Emotionally Engaged Digital Assistant, so be sure to check that out!

Highlights

Available at http://bit.ly/voicetechpodcast-ep052 

Quotes from the show

[0:08:55] Most bots are branded as dumb even though they have a personality

[0:29:33] If you don’t see the value using voice, you should not use it

[0:33:06] The moment you start talking with any bot there is a connection

Links to click

Manning books: https://www.manning.com