Episode 15: Chris Damico, sales leader at Citrix, on how paying attention to basic human needs boosts sales productivity
Power Quote: “Remember teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability”
Personal Story and Lessons: “The most basic of all human needs is the need to heard and be understood”
Chris' team went out for a celebratory dinner after they won a sales contest. Going above and beyond, Chris gave out hand-written notes to each sales person on his team that evening. Listen to Chris' story on why he wrote those letters and the effect it had on his team!
Closing Takeaway: "Stop the silos of sales and marketing"
Chris shares few tactics on what individuals and leaders within sales and marketing can do to create more collaboration and cross-functional engagement.
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