250 - Customer Experience Trumps Quality: Tom talks Super Fast Customer Service
This episode is going to be about Super Fast Customer Service, but it's going to be about way more than that about the customer experience, and how that can make you money or hurt you really bad, really fast. So make sure you listen up.
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Screw The Commute Podcast Show Notes Episode 250
How To Automate Your Business - https://screwthecommute.com/automatefree/
Internet Marketing Training Center - https://imtcva.org/
Higher Education Webinar – https://screwthecommute.com/webinars
04:29 Tom's introduction to Super Fast Customer Service
05:39 Studies on Customer Experience (CX)
07:31 Loyalty is based on the experience customers receive
08:36 Buyers are willing to pay more for a great customer experience
11:09 Multiple channels of service
18:45 You MUST be mobile friendly
20:28 Customers share their experiences or they just leave
21:12 Sponsor message
23:14 Fake toaster fire
Entrepreneurial Resources Mentioned in This PodcastHigher Education Webinar - https://screwthecommute.com/webinars
Screw The Commute - https://screwthecommute.com/
Screw The Commute Podcast App - https://screwthecommute.com/app/
College Ripoff Quiz - https://imtcva.org/quiz
Know a young person for our Youth Episode Series? Send an email to Tom! - orders@antion.com
Have a Roku box? Find Tom's Public Speaking Channel there! - https://channelstore.roku.com/details/267358/the-public-speaking-channel
How To Automate Your Business - https://screwthecommute.com/automatefree/
Internet Marketing Retreat and Joint Venture Program - https://greatinternetmarketingtraining.com/
Internet Marketing Training Center - https://imtcva.org/
Related EpisodesChatbots - https://screwthecommute.com/76/
Gayl Murphy - https://screwthecommute.com/249/
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