Ever ask yourself, "How do I uncover how people want to be managed, sold to, motivated, even held accountable?" If you find yourself struggling to answer these questions, then you're asking the wrong person. Ask THEM! Ask the person who you're coaching and supporting. They will happily tell you! Then, you avoid the costly and assumptive thinking, "Well, this is how I like to be managed, so I guess they'll want to be managed this way, too." Now, you've fallen into the dangerous trap of coaching and managing in your own image, which will continually erode TRUST and performance. So, if you want to build a team of accountable champions, honor each person's individuality.
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