Technology
Using Fintech to Disrupt Eastern Bank from Within
2018-12-20
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Was Eastern Labs a huge success or an expensive mistake? Eastern Bank CEO Bob Rivers innovates from within by partnering with FinTech entrepreneur Dan O’Malley to launch a completely automated small business lending product. Karen Mills discusses key questions from the case: Did Rivers have the right intrapreneurship model? Did he change the culture at Eastern? Did he make a mistake spinning off Numerated into a separate company?
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