Nobody Told Me That! A Dental Podcast with Teresa Duncan
Business:Management
Ep. 47 “How to Terminate a Patient Relationship"
2020-03-04
It sounds so ominous, right? Well, depending on the person it can be a huge relief or a big pain in the ... you know what. This was a reader request (thank you!) and I responded by giving you:
When I would absolutely terminate, no questions asked How I would do it The step-by-step routine regarding documentation and team involvement Some go-to lines for those very uncomfortable face to face conversationsI hope this is helpful - let me know if you do anything differently. I love hearing from you all!
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Teresa’s Website- https://www.odysseymgmt.com/ (sign up for my newsletter!)
Teresa’s Book Moving Your Patients to Yes! Easy Insurance Conversations
http://odysseymgmt.corecommerce.com/Book/ (use ‘newsletter’ for $3 off)
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FYI: Teresa’s educational classes are often sponsored by CareCredit and Weave.
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