Download - 91: How to Listen When Someone Is Venting, with Mark Goulston

Discover

Podcast Features
Your all-in-one podcasting solution.

Blog to Podcast
Turn your blog into an engaging podcast.
Livestream
High-performing audio live, without limits.

Podcast Studio
Easy-to-use audio recorder app.
Podbean AI
AI-Enhanced Audio Quality and Content Generation.

Podcast App
The best podcast player & podcast app.

Ads Marketplace
Join Ads Marketplace to earn money
through sponsorship on your podcast.

PodAds
Manage your ads with dynamic ad insertion capability.
Apple Podcasts Subscriptions Integration
Effortlessly publish and manage exclusive episodes for your
Apple Podcasts subscribers directly from Podbean.
Live Streaming
Receive livestream rewards from your audience and earn
recurring income from your Fan Club membership.

All Arts Business Comedy Education
Fiction Government Health & Fitness History Kids & Family
Leisure Music News Religion & Spirituality Science
Society & Culture Sports Technology True Crime TV & Film
Live

How to Start a Podcast
How to Start a Live Podcast
How to Monetize a podcast
How to Promote Your Podcast
How to Use Group Recording

Log in
Start your podcast for free

Podcasting
Monetization
Advertisers
Enterprise
Pricing
Discover

Coaching for Leaders

Business:Management

91: How to Listen When Someone Is Venting, with Mark Goulston

2013-06-03

Download Right click and do "save link as"

Mark Goulston: Real Influence Check out Mark’s article on this same topic on the Harvard Business Review blog Three three-step process that Mark recommended: 1. What are you most frustrated about? 2. What are you most angry about? 3. What are you really worried about? Here are links to Mark’s books: Real Influence: Persuade Without Pushing and Gain Without Giving In Just Listen Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.