One important lesson startups will forget after the panic

Innovation drives society forward, but everyday competence keeps it on the road. Over the past five years, we’ve spent a lot of time talking about the importance of disruptive innovation, but today I’d like to talk about the framework that allows disruptive innovation to be a net positive to society. The coronavirus pandemic has some people looking for innovation and others for stability. However, examining how Japan and the rest of the world are getting though it shows us something very important about innovation. Something that is almost always overlooked. Show Notes Life in Tokyo during the pandemic Why you don't want to cough in Singapore Why we probably can't innovate our way out of this pandemic The very real dark side of disruptive innovation Why innovation depends on everyday competence Leave a comment Transcript Welcome to Disrupting Japan, straight talk from Japan's most successful entrepreneurs. I'm Tim Romero and thanks for joining me. Things are not normal in Japan right now. Japan is one of the countries that is being been hit the hardest by the coronavirus. And the rest of the world is watching Japan because it has a modern health-care system, an active response to the virus, and a government that can be trusted to release .. reasonably accurate information about infection and mortality rates. How things play out for Japan over the next few months is quite likely how they will play out for the rest of the world over the next year. So yeah, everybody is watching Japan; as they should be. People are nervous in Japan, but things are calm and orderly. Of course, Japan tends to do calm and orderly really well. Public gatherings like graduations, business conferences, and sporting events have been canceled. As I record this, no decision has been made about the 2020 Tokyo Olympics, but it seems likely they’ll be postponed. Two weeks ago Sunday, I was walking back home through nearly deserted streets around Ark Hills and saw a young couple doing their wedding photography in the atrium there. Masks nervously being taken off and put back on between shots. It’s got to be a frustrating time to have had a wedding scheduled. On the business side, most large companies including Dentsu, Panasonic, Mitsubishi and of course Google as well, are either requiring or encouraging their employees to work from home. Which is good. Almost all business travel is canceled, and that’s for the best. In fact, three weeks ago when I was returning to Japan from Singapore, I coughed while walking through the airport on the way to my gate. Not like a big, sick, hacking cough, but just like a, I mean I’m a human being, and sometimes we just cough, right? A few seconds later, someone from security wearing a mask walked up to me with a heat sensor to take my temperature. He was very polite about the whole thing, and I was fine of course. It’s good to know that Singapore is taking things seriously, but FYI, don’t cough in the Singapore airport. In terms of Disrupting Japan, well, I have not been scheduling interviews for the obvious reasons, and honestly, right now most founders are focused on coronavirus countermeasures. If the situation continues, I may try video-conference interviews again, or I may do more commentary episodes. The feedback I received on my last few was overwhelmingly positive, so maybe. Today, however, I want to talk about the nature of innovation itself. You see, the coronavirus has the potential to teach us a valuable lesson about innovation. No, no. It’s not the one you think it is. It’s not the standard fare about innovation and ingenuity will get us through even humanity’s worst problems. No, it’s something a bit less on-message. But it’s an insight that is for more important, and in a way, far more reassuring than the standard trope about innovating our way out of a bad situation. Unfortunately, it’s also a lesson that I think all us innovators ...