Download - 3 Tips for Building A Patient Experience Strategy at NewYork-Presbyterian Hospital

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The Chief Customer Officer Human Duct Tape Show

Business:Management

3 Tips for Building A Patient Experience Strategy at NewYork-Presbyterian Hospital

2020-04-02

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In today’s extremely interesting conversation with Rick Evans, the SVP and Chief Experience Officer for the NewYork-Presbyterian Hospital, you’ll hear some of the tactics and strategies that Rick has employed at this esteemed hospital to improve the patient experience and to increase HCAHP scores.