HRO & Corona 1 Small Thing - Staff Hotline

Here are some tips to try if you are looking to bring HRO into your business.

HRO TIP -Staff Hotline
Set up a call in system to allow your temporary work from home staff to offer suggestions on improving processes, addressing safety and other challenges, and providing ideas and suggestions on how to better work in socially distancing situations.


Background
Like millions of others around the world, we are being impacted by the Covid-19 Pandemic. If ever there was a time to be safety and quality conscious, it is right now. And although our team is not in a risk category, we're still following the rules and procedures that local and state government are providing. Despite many folks early dismissal of the novel corona virus, no one looks as though they are going to avoid disruption and impact to their lives, families and businesses.

During this crisis, we’ll be providing tips and practices that you can use to rise the level of safety and quality in your organization during and after the crisis. Practically speaking (and what may appear to be contradictory) the best time to start to implement HRO is now, crisis or not because this situation will expose the gaps and missing processes in your system. 

Thanks for listening. Please practice your own version of HRO by following local government and medical leaders directives and programs, even if they don’t seem to affect you  or you don’t think they apply.  As in all HRO environments, working together reduces the impacts of errors and improves the potential for positive outcomes   in a crisis.  Wash your hands, avoid crowds and be mindful.... and safe.