Beyond Margins: Build a calmer business with comfortable margins
Business:Entrepreneurship
Using Software to Scale with ScaleSpark Founder, Susan Boles
In this special podcast episode, the shoe is on the other foot - Susan herself is on the receiving end of the interview. And she’s talking to Tara McMullin (who you might remember from the first ever Break the Ceiling episode.)
Bottlenecks in a business workflow process and complicated workflows can combine to create huge business growth headaches, not to mention potentially impacting your quality of work, resulting in poor customer satisfaction, or worse, letting things slip through the gaps.
So Susan wanted to share this episode (first aired on Tara’s podcast, What Works) because she wants to discuss her experience of default decisions in software and technology.
“When you're starting out, you don't know what you don't know.”
In this episode, Susan and Tara talk about why and when you should review your software tools, and how you can really use software to help automate your operations and address some operational capacity issues. They also talk about the challenging work of implementing new software and how to make the change a little bit easier and more effective.
So tune in to hear all that and more.
On today’s podcast:
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