The HMO Experience Property Podcast
Business:Investing
022 | 5 SUPER EASY Steps to Check In Your Housemates :)
RESOURCE LINK
IN THIS EPISODE
Your podcast Hosts Matt Harris of MiRentCo London & Jamie Madill from Jamie Madill Property talk about all things related to moving your housemates, customers or tenants into our HMO’s rooms.
Tune in and join us for another insightful episode of The HMO Experience Property Podcast!
EPISODE HIGHLIGHTS
KEY TAKEAWAYS
BEST MOMENTS
“We also ask them to complete a feedback form. As they look how has this experience been for you? What can we improve? What can we change to make this better next time?”
“Once that customer has moved in and literally signed all the paperwork, we then send a templated email to all of the existing customers who are living in the house already saying this person’s moving in. Go and say hi. Go and walk them into the group. Just as a matter of courtesy to say they’re here.”
“The good thing with GoCardless, we use it as well and is the customer housemate will get notification before a payment is taken."
“Everything on ours is done online. So we have the movement checklist which all have the gas safe, the EPC, the how to rent guide or have the accommodation guidelines.”
If you enjoyed this episode of The HMO Experience Property Podcast, PLEASE don’t forget to subscribe & share this podcast!
Make sure you rate & review the podcast HERE - thank you :)
CONNECT WITH THE HMO EXPERIENCE
Create your
podcast in
minutes
It is Free