110: The Owner/Manager Relationship with Belinda Merlino and Daniela Biviano of The Skin Clinic

Belinda has owned The Skin Clinic for the last five years and Daniela stepped into the role of Manager for the past four years and they’ve been the perfect partnership for their team ever since.

I find the relationship between business owners and managers such an interesting one that many of you ask me about, so I thought this would be the perfect time to have an open and honest conversation about the metrics of that partnership.

Today we talk through questions like; Who makes the decisions, what kind of tasks does each person have on their to-do list, how to navigate a disagreement, who is responsible for the overall performance of the business and that age old question, what happens when the superstar manager leaves?

Find out more about the ladies over at The Skin Clinic

Making todays episode possible is BeautePartner Phorest Salon software who are offering free set up and migration for a limited time only.

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