Conversational Agents Uncovered

Have you ever wondered about what makes a bot tick?  How do you go about setting up a conversational agent in your organisation and what are the benefits to you and your customers/students and staff?  In today's episode we take a look at how to create one and the considerations when doing so.

 

Microsoft Bot Framework: https://dev.botframework.com/

Microsoft QnA maker:https://www.qnamaker.ai/

The Turing test:  https://en.wikipedia.org/wiki/Turing_test

Chatbot in action: https://news.microsoft.com/en-au/2018/12/03/cloud-and-chatbot-free-up-it-service-desk/

Qbot in education: https://www.cloudcollective.com.au/bots-for-education/