4. Creating a Customer Experience with Bob Pacanovsky

Bob Pacanovsky joined "Learning from Smart People" to share his expertise on raising the bar with customer service to create a "Customer Experience." He brought his knowledge, experience, expertise and 3 black tuxedos.

During this interview, Bob shared the following insights:

• The difference between Customer Service and creating a Customer Experience
• The importance of understanding first and foremost what business are you in
• What the Black Tie Experience is all about
• How to create more Brand Ambassadors for your business
• How to create a culture of excellence in your organization

At the end of the interview, Bob made a very generous offer for our listeners. If you would like to get his "25 for 25" article or schedule a "Free 20" consultation phone call, shoot him an email at the address below.

In the meantime, I would encourage you to check out his website and connect with him on social media.

Email Address: bob@bobpacanovsky.com
Phone: 330-352-6084
Website: http://www.bobpacanovsky.com
Twitter: http://www.twitter.com/BobPacanovsky
Facebook: https://www.facebook.com/BobPacanovskyBlackTie/
Instagram: http://instagram.com/black_tie_experience
Linkedin: https://www.linkedin.com/in/bob-pacanovsky-/

Thank you for listening to the show. If you are enjoying “Learning from Smart People” I would encourage you to subscribe to the show on your favorite podcast platform.

Follow us on social media:

• http://www.twitter.com/LFSPPodcast
• http://www.instagram.com/LFSPPodcast
• http://www.facebook.com/LFSPPodcast

You can also use the “Contact” page on the "Learning from Smart People" website.