Darlene talks about being a Family Consultant at CHOP. She also discusses CHOP's Family Partner Program and the importance of the NICU professional looking at their cases through a family lens. Darlene explains the importance of Language of Caring and how that can be used in the NICU. Kelli talks to Keira about her experience of having triplets and how that led her to founding the Preemie Parent Alliance.
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