How to build trust fast, w/Spotify's Daniel Ek
Normally, trust = consistency + time. But when you're scaling fast, you have to find shortcuts to trust, with your partners and your users. Spotify CEO Daniel Ek knows a thing or two about this. When he founded Spotify, he did what few disruptors ever do: He worked with the industry he was trying to reinvent. How did Ek build a relationship with a music industry wary of piracy? He found shortcuts to trust. And not just with the music industry, but users too: 140M of them. With cameo appearances from Gustav Söderström (Spotify's Chief Research & Development Officer) and Miles Daisher (Red Bull Air Force).
Read a transcript of this interview at: https://mastersofscale.com/daniel-ek-how-to-build-trust-fast/
Subscribe to the Masters of Scale weekly newsletter at http://eepurl.com/dlirtX
Create your
podcast in
minutes
It is Free