Business
Influencer marketing isn’t about getting the Kardashians to post on social media for you. It can be smaller than that, but it’s also about much more than that. Neal Schaffer discusses how to market in a great, authentic way with the aim of building relationships and connecting the dots between employees and the customer experience to create engagement.
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483: Donna Cutting, Employees First!
2022-03-29
2022-03-29
482: Focus on Government CX
2022-03-22
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481: Annette Franz, Built to Win
2022-03-15
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480: Innovate or Fail
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479: Fred Reichheld, Winning on Purpose
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478: The CX of Right to Repair
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477: Michael Bartlett, The Dark Side of CX
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476: Is CX Dead in Banking?
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474: Season Intro
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473: Bourbon Summit, Season Finale
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472: Marlanges Simar, Prime Therapeutics
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471: When the Frontline is the Last to Know
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470: Dan Gingiss, The Experience Maker
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469: Frictionless vs. Memorable CX
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468: Greg Lisiewski
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467: How Location and Design Impact CX
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Bonus Episode: Noa Danon
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466: David Horsager
2021-09-14
2021-09-14
465: Customer Effort 2.0
2021-09-07
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