A Real L&D Transformation With Sean Cooper

When Sean Cooper took over L&D at Jet2 he was given a blank sheet of paper to redesign it but to achieve real business outcomes. By believing that he could this with digital-first, rather than classroom-first, and by adopting a data-driven and Agile approach, he transformed L&D, achieving more than he thought he could - and was recognised by the industry.

KEY TAKEAWAYS

• The traditional form of eLearning is not engaging. Many are simply clicking through until they reach the end with the aim of taking the test so that they can tick a box. They are not truly learning this way.
• The aim is not to create a single bank of information that is irrelevant to many users. It should be an entirely bespoke resource that fits each worker and their unique journey through business.
• Not every form of learning has to be set in stone. By making small, incremental changes, even in terms of ease-of-access, we slowly change the face of learning and development for the user.
• By solving problems that are truly important to the organisation, it becomes important to stakeholders or the individuals we are seeking to influence.

BEST MOMENTS

’eLearning: that’s not learning to me’

‘You need to employ this quickly, otherwise you’ll lose what you’ve learned today’

‘Where I’ve now seen my passion is looking at the blend; the classroom and the digital’

‘By challenging whether you need to bring people together for the delivery, you create something that is so fit for purpose'

VALUABLE RESOURCES

The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523

ABOUT THE GUEST

Sean is Learning Demand Design & Delivery Manager at Drax Group, having previously been L&D Manager at Jet2. He is a forward-thinking, outcome-focused L&D leader who uses data, experimentation, Agile principles and digital-first solutions to affect the way the work is done and desired results. In recognition of this, he and his team at Jet2 achieved the Silver Award at the Learning Tech Awards

ABOUT THE HOST

David James

David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa.

As well as being the Chief Learning Strategist at Looop, David is a prominent writer and speaker on topics around modern and digital L&D as well as an active member of the CIPD L&D Advisory Board.

CONTACT METHOD

• Twitter:  https://twitter.com/davidinlearning/
• LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/
• Website: https://www.looop.co/