Automation & Marketing Smarts For L&D With Mike Collins

Not many in L&D recognise the opportunity to automate L&D administration, compliance and entire digital learning journeys, saving enormous amounts of time as well as guiding employee performance.

But what does it take to get to this and how do L&D teams take advantage of this opportunity, especially during these tough times? We explore all this and more in this episode.

KEY TAKEAWAYS

• The most rewarding and satisfying results come from helping organisations get to a better place in terms of improvements in culture, performance and communication.
• There is a low expectation of what learning and development offers. It can be seen as a perk of sorts, which has led to a perceived “dumbing down” of the profession.
• Spend less time trying to work out what solutions there are out there, and more time understanding the performance problems in your organisation.
• One of the main advantages provided by smart technology has been building user insights into any campaign, allowing us to move away from “content play” to a real dialogue.

BEST MOMENTS

‘One of the biggest challenges for organisations is data’

‘It’s about predefining a route that you want people to take’

’Those conversations are what gets me out of bed in the morning'

VALUABLE RESOURCES

New eBook: Digital Learning That Works Harder (So You Don't Have To) - https://www.looop.co/digital-learning-that-works-harder/

The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523

ABOUT THE GUEST

Mike Collins is a pioneering and influential voice in L&D, having been Senior People Experience Specialist at River Island and in the Learning Transformation team at Direct Line.

You can follow and connect with Mike via:

LinkedIn: https://www.linkedin.com/in/communitymike/

Twitter: @Community_Mike

ABOUT THE HOST

David James

David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa.

As well as being the Chief Learning Strategist at Looop, David is a prominent writer and speaker on topics around modern and digital L&D as well as an active member of the CIPD L&D Advisory Board.

CONTACT METHOD

• Twitter:  https://twitter.com/davidinlearning/
• LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/
• Website: https://www.looop.co/