How to create a culture of world class execution w/ Ben Flintoff

In this episode of Digital Transformation & Leadership, Danny Levy talks with Ben Flintoff, General Manager at Baskin-Robbins Australia, about transparency and the questions that transparency raises. Your team, clients, suppliers will always tell you they crave open and honest communication. This will be right up to the point when you tell them something they don’t want to hear or more importantly, don’t know how to process the information you’ve given. Ben also shares how to create a culture of world class execution in order to future proof your business. He pioneered ice cream delivery and created a new category in the process. Delivering ice cream on demand to homes and offices seemed completely crazy until Ben cracked the reason behind why they were doing it.

If you like this episode, you'll probably also love...

...these past episodes:

100% focus and effort - How to become your best self

Agile and resilient leadership - How to develop a brilliant culture

6 leadership habits you can develop to elevate, inspire & create

Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us on Apple Podcasts and Spotify to subscribe.