Ep 41 | Combining Virtual Visits + In-Person Care

Few of us could have foreseen how the landscape of our practices would change so abruptly last spring. Many of us found ourselves scrambling to develop new protocols and explore the nuances of telehealth while also managing massive changes in our personal lives. It's been more than half a year, and we thought it was time for us to sit and reflect with all of you about how we can combine virtual tools with the tried and true in-person visits most of us love. We'll dig into time management, pricing, usage of each type of visit in the continuum of care, scheduling aspects, and much more. 

Annie and Leah talk in today’s episode about how the industry is shifting for IBCLC’s, and what it could look like to potentially offer a combination of both virtual visits and in-person care. There are so many things that go into deciding what is best for yourself and your client when shifting in your business. They cover why a combination might be helpful, different variations for structuring the costs of your visits, and how you could plan out your week to best match your working style.

This episode is sure to have you take pause and shift your lactation practice. Join us!

"There are some really big advantages, but right now we're thinking safety and really trying to promote the best safest care that we can give.”

 

In this episode, we will cover:

• Offering virtual visits to even those close to you (04:33)
•  What can be in person vs handled virtually (07:19)
• Creating packages and pricing the new style (09:50)
• Explaining the value of a combination to your clients (12:30)
• How to schedule your week to balance both styles (15:17)

 

Links and Resources

• Subscribe to the Deeper Dive Membership: https://learn.paperlesslactation.com/subscription/deeper-dive-membership
• Have an idea for a podcast episode or a Deeper Dive? Let us know! https://learn.paperlesslactation.com/form/collaborate

 

If you like what you heard today, please follow us on Facebook and Instagram and leave us a review on iTunes.

About Us

Leah Jolly is a private practice IBCLC with Bay Area Breastfeeding in Houston, Texas.

Annie Frisbie is a private practice IBCLC serving Queens and Brooklyn in New York City and the creator of the Lactation Consultant Private Practice Toolkit.

Many thanks to Stephanie Granade for her production assistance, and to Silas Wade for creating our theme music

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