Episode 17: Innovation Department - Preparing for the Future
The Innovation Department has been working on projects to make our work more efficient, more effective, and prepared for the future. For this week’s Behind the Shield podcast, Innovation Director Kevin Tidball and Innovation Intern Micah Meyers talk about some of the ambitious projects they’ve completed and how they help out employees, agents and the company.
For the Shelter Heroes segment this week, we talked with Morristown, TN agent, Patrick Davis, about how he’s had to recreate the wheel to continue his excellent customer service while keeping himself, his office safe, and his customers safe.
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