664 - How to Avoid Damaging People in Your Business

This morning we had an issue with a member of our team. Eddie who works with us missed a couple of the deliverables that he is responsible for each week. He reached out to Hayley our director of operations and she reached out to Cadey and I and the four of us connected. The second we got on a zoom call, I could tell how badly he was beating himself up.
Had this been years ago, I would've reacted. I would've gotten angry, I would've raised my voice, I would've made sure he knew just how angry I was that he had missed deliverables.
This morning I handled it completely differently. It's amazing how experience and perspective can change how you show up.
There has been far too much collateral people damage in my career, I am determined to minimize that in the future.

Resources Mentioned:

https://billionairecode.com

https://charfen.com/90