Great customer service is such a crucial part of retaining customers in business. It is about creating a culture where people are present, engaged and interested in what they’re doing across the team. I’ve invited customer service expert Jaquie Scammel on the podcast today. Jacquie is also the author of 2 books called Service Habits and Service Mindset. And we’re going to talk about embedding ... Read more...
This article is copyright © Dr Jesse Green
The post 267. Embedding a Customer Service Culture appeared first on Dr Jesse Green.
Create your
podcast in
minutes
It is Free