Mike Montague interviews Sharlene Douthit on How to Succeed at Giving Good Feedback.
In this episode:
Why it can be hard to receive feedback
Good feedback helps you get better
Give feedback on someone’s role, not their identity
When giving feedback, have empathy and meet them where they are
Use: well, better, different questions
What do you think you did well?
What do you think you could have done better?
If you had a do-over, what would you have done differently?
Avoid judgmental messages
End with, how can I support you?
Follow up
Start with what they did well, ask what they think they did well, and then discuss how to improve
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