Do you make 'shotgun' treatment plans? A shotgun treatment plan is like a shotgun wedding. It is rushed, on-the-spot and poorly consented..
https://youtu.be/mAnXcTUdFuM
Shotgun Treatment plan vs being Comprehensive
I am back with a Fan favourite - Dr Zak Kara who absolutely bamboozled with his communication gems from episode 10 (must listen if you have not already!)
In this mammoth 80 minute episode we dissect how to PRESENT treatment plans to patients. Should we use their chart? Should they get a quote for extensive work at Day 1? Should it be at a second visit or all at their first visit (after all...this what they expect from us, right?) Do we need a separate consultation room (LOL)?
https://youtu.be/cFHE2nnCM5E
FULL episodes only on the main website and on Dentinal Tubules for CPD/CE
Protrusive Dental Pearl 1: ebook Download for 16 Steps to get more Treatment Plans Accepted Today
Protrusive Dental Pearl 2: Thank you for Mini Smile Makeover Composite Course and Enlighten Smiles for sponsoring this episode!
Need to Read it? Check out the Full Episode Transcript below!
I talked about my favourite composite instrument I learnt about from attending Mini Smile Makeover - it is called the CASI 3C and it is the perfect non-stick instrument for anterior bonding. Those in the UK can get this from Enlighten Smiles, and those in the USA or Worldwide can get it from their Cosmedent supplier.
https://youtu.be/Ob9srJZu3hM
The CASI 3C
We also discussing about getting comfortable talking finance with patients - what are our limiting beliefs about money and fees? Is that holding us back? It did haunt me for many years...
Do we need to give exhaustive documentation afterwards? What is the point of all this? What is the patient and you do not share the same ethos and values?
This is the App Dr Zak Kara mentioned he uses: DDS GP only on the App Store
What I loved about the episode was learning why Zak DOES give an itemised plan for Phase 1 treatment, but not Phase 2 or 3:
https://youtu.be/plIpA6AjtBg
If you gained value from this episode, be sure to subscribe and share it with a friend!
If you enjoyed this, you will of course love Zak's first episode on Protrusive: Think Comprehensive!
Click below for full episode transcript:
Zak: Jaz, the other thing is that it's not just because I'm a caring, sharing kind of guy. It's actually quite selfish without being a nasty person about it. I don't want to treat people who are a pain in the ass. And if we haven't got a connection at appointment two or appointment three, well, I'm cool with cutting all losses at that point, because I don't want to have to get to appointment 10 and find out.
Jaz Gulati: How do you like to present your treatment plans? And I mean that like, in terms of your body language, and your verbal communication, and your written communication. Do you just say, hey, you're gonna need three appointments and it's a crown and the splint and that's it? Or do you like to take a screenshot of their chart and you print the appointment schedules with the fees there?
Or do you like to just present verbally and that's it? Or do you like to invite them back for a second visit? We can show them all the photos and present them all the options. And they walk away with 78 pages of a plan. Now, none of these options are wrong or right. It really depends on. Your workflow, but I really want to tap in to Zak Kara's workflow because he is someone I admire so much.
I do believe he has mastered the art of treat ment plan presentation because he spent so much time focusing on this one element and of course he is a massive fan favorite. So, Protrusive Dental Community, I still don't have a better name for you yet. Welcome to episode 48 of the Protrusive Dental Podcast.
I've got Zak Kara on today who 38 episodes ago. So episode 10, he came on and wow, like his episode was so popular.
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