Retail’s Rapid Digital Transformation in the COVID-19 Era with Shelley Bransten, Karen Garrette, and Sahir Anand

Retail has been hit hard by the COVID-19 pandemic. Shelley Bransten, Karen Garrette, and Sahir Anand join David and Paul to discuss how retailers are responding to the current crisis along with what to expect during and after recovery.

We introduce the Microsoft for Retail team and how it works with partners and customers to solve the biggest retail problems and move the state of the industry forward with digital technologies. In addition we hear how Microsoft is helping the largest employment segment in the world navigate the COVID-19 crisis.

Finally, we hear where Microsoft is investing in the technologies serving the future of the industry.

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[Transcript]

• Microsoft for Retail
• Project Zap, Retail Matchmaking Tool
• McKinsey Covid Resource Center
• The Kroger Blueprint
• Walgreens’s Boot Alliance

Guests

Shelley Bransten
Corporate Vice President, WW Retail & Consumer Goods Industries, Microsoft

Shelley grew up in retail. She is a passionate advocate for customers and works tirelessly to ensure retailers are set up for success across their digital transformation efforts. At Microsoft, Shelley leads the thought leadership, go-to-market and solution approach to address retailers’ most important growth opportunities.

Shelley on LinkedIn

Karen Garrette
World Wide Retail Strategy Lead at Microsoft

Having worked in a variety of roles from presales to consultancy, Karen has the depth and breadth of experience and deep technical understanding that allows her to translate the feature and function set into customer solutions to win against the competition.

Karen on LinkedIn

Sahir Anand
Principal, Industry Lead – Microsoft Azure Cloud+AI for Retail & CPG at Microsoft

Over the years, Sahir has published several industry reports, blogs, whitepapers, and videos focused on retail and CPG industry business and technology areas. He is an avid speaker at industry events.

Sahir on LinkedIn